@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&family=Outfit:wght@400;500;600;700&display=swap');

* { 
  margin: 0; 
  padding: 0; 
  box-sizing: border-box; 
}

:root {
  --primary: #10b981;
  --primary-dark: #059669;
  --secondary: #111827;
  --bg: #090b0f;
  --card: #1f2937;
  --text: #f3f4f6;
  --text-secondary: #9ca3af;
  --border: rgba(255, 255, 255, 0.08);
  --topbar-bg: #111827;
  --chat-list-bg: #111827;
  --chat-bg: #0f131a;
  --message-inbound-bg: #1f2937;
  --message-outbound-bg: rgba(16, 185, 129, 0.15);
  --input-bg: rgba(0, 0, 0, 0.2);
  --table-hover: rgba(255, 255, 255, 0.02);
  --danger: #ef4444;
  --warning: #f59e0b;
  --success: #10b981;
  --sidebar-width: 260px;
  --font-title: 'Outfit', sans-serif;
  --font-body: 'Inter', sans-serif;
  --success-bg: rgba(16, 185, 129, 0.12);
  --success-text: #6ee7b7;
  --warning-bg: rgba(245, 158, 11, 0.12);
  --warning-text: #fbbf24;
  --danger-bg: rgba(239, 68, 68, 0.12);
  --danger-text: #fca5a5;
  --muted-bg: rgba(255, 255, 255, 0.04);
  --muted-text: #9ca3af;
  --info-bg: rgba(59, 130, 246, 0.12);
  --info-text: #93c5fd;
}

body.light-theme {
  --secondary: #075E54;
  --bg: #f0f2f5;
  --card: #ffffff;
  --text: #1a1a1a;
  --text-secondary: #667781;
  --border: #e0e0e0;
  --topbar-bg: #ffffff;
  --chat-list-bg: #ffffff;
  --chat-bg: #efeae2;
  --message-inbound-bg: #ffffff;
  --message-outbound-bg: #d9fdd3;
  --input-bg: #ffffff;
  --table-hover: #f8f9fa;
  --success-bg: #f0fdf4;
  --success-text: #166534;
  --warning-bg: #fff3e0;
  --warning-text: #e65100;
  --danger-bg: #fef2f2;
  --danger-text: #dc2626;
  --muted-bg: #f5f5f5;
  --muted-text: #666666;
  --info-bg: #e3f2fd;
  --info-text: #1565c0;
}

body {
  font-family: var(--font-body);
  background: var(--bg);
  color: var(--text);
  display: flex;
  height: 100vh;
  overflow: hidden;
}

/* Collapse button */
.sidebar-collapse-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-secondary);
  font-size: 12px;
  cursor: pointer;
  border-radius: 6px;
  margin-left: auto;
  transition: all 0.3s;
  flex-shrink: 0;
}
.sidebar-collapse-btn:hover {
  background: var(--muted-bg);
  color: var(--text);
}

/* Collapsed sidebar */
.sidebar.collapsed {
  width: 60px;
}
.sidebar.collapsed .sidebar-header h1,
.sidebar.collapsed .sidebar-header .version {
  display: none;
}
.sidebar.collapsed .sidebar-collapse-btn {
  position: absolute;
  bottom: 12px;
  left: 50%;
  transform: translateX(-50%);
  margin-left: 0;
}
.sidebar.collapsed .nav-item span:not(.icon) {
  display: none;
}
.sidebar.collapsed .nav-item {
  justify-content: center;
  padding: 12px 0;
}
.sidebar.collapsed .nav-item .icon {
  margin: 0;
  font-size: 20px;
}
.sidebar.collapsed .nav-item.active {
  border-right: none;
  border-left: 3px solid #10b981;
}
.sidebar.collapsed .sidebar-header {
  justify-content: center;
  padding: 16px 0;
}

body.sidebar-collapsed .main-content {
  margin-left: 60px;
}
body.sidebar-collapsed .sidebar .nav-toggle {
  margin: 0;
}
@media (max-width: 768px) {
  .sidebar-collapse-btn { display: none; }
  body.sidebar-collapsed .sidebar { width: 100%; }
  body.sidebar-collapsed .main-content { margin-left: 0; }
}

/* Sidebar redone in dark glassmorphism */
.sidebar {
  width: var(--sidebar-width);
  background: var(--secondary);
  color: var(--text);
  padding: 0;
  position: fixed;
  top: 0;
  left: 0;
  bottom: 0;
  display: flex;
  flex-direction: column;
  z-index: 100;
  border-right: 1px solid var(--border);
}

.sidebar-header {
  padding: 24px 20px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  gap: 10px;
}

.sidebar-header h1 {
  font-family: var(--font-title);
  font-size: 22px;
  font-weight: 700;
  background: linear-gradient(135deg, #10b981 0%, #3b82f6 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
}

.version {
  font-size: 11px;
  background: rgba(255, 255, 255, 0.08);
  padding: 2px 6px;
  border-radius: 4px;
  color: rgba(255, 255, 255, 0.6);
}

.sidebar nav {
  flex: 1;
  overflow-y: auto;
  padding: 15px 0;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 20px;
  color: rgba(255, 255, 255, 0.65);
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
  transition: all 0.2s;
  cursor: pointer;
  border: none;
  background: none;
  width: 100%;
  text-align: left;
}

.nav-item:hover {
  background: rgba(255, 255, 255, 0.08);
  color: #ffffff;
}

.nav-item.active {
  background: rgba(255, 255, 255, 0.12);
  color: #ffffff;
  border-right: 3px solid #10b981;
  font-weight: 600;
}

.nav-item .icon {
  font-size: 18px;
  width: 24px;
  text-align: center;
}

/* Main Content Area */
.main-content {
  margin-left: var(--sidebar-width);
  flex: 1;
  height: 100vh;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.topbar {
  background: var(--topbar-bg);
  padding: 18px 24px;
  border-bottom: 1px solid var(--border);
  display: flex;
  justify-content: space-between;
  align-items: center;
  position: sticky;
  top: 0;
  z-index: 50;
}

.topbar h2 {
  font-family: var(--font-title);
  font-size: 22px;
  font-weight: 600;
}

.topbar-actions {
  display: flex;
  gap: 12px;
  align-items: center;
}

.ai-badge, .connection-badge {
  font-size: 11px;
  padding: 4px 10px;
  border-radius: 12px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.ai-badge {
  background: rgba(16, 185, 129, 0.15);
  color: #10b981;
}

.connection-badge {
  background: rgba(59, 130, 246, 0.15);
  color: #3b82f6;
}

.content {
  padding: 20px;
  flex: 1;
  overflow-y: auto;
  height: calc(100vh - 78px);
  box-sizing: border-box;
  display: flex;
  flex-direction: column;
}

.content.chat-page {
  overflow: hidden;
  padding: 0;
  height: calc(100vh - 78px);
  min-height: 0;
}

/* Cards Redone */
.card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 24px;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.2);
  margin-bottom: 24px;
}

.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 20px;
  margin-bottom: 28px;
}

.stat-card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 24px;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.2);
  transition: transform 0.2s;
}

.stat-card:hover {
  transform: translateY(-2px);
}

.stat-card .label {
  font-size: 13px;
  font-weight: 500;
  color: var(--text-secondary);
  margin-bottom: 10px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.stat-card .value {
  font-family: var(--font-title);
  font-size: 30px;
  font-weight: 700;
  color: var(--text);
}

.stat-card .sub {
  font-size: 12px;
  color: var(--text-secondary);
  margin-top: 6px;
}

.stat-card .trend-up { color: #10b981; font-weight: 600; }
.stat-card .trend-down { color: #ef4444; font-weight: 600; }

/* Table Redesign for Dark Comfort */
table {
  width: 100%;
  border-collapse: collapse;
}

th, td {
  padding: 14px 18px;
  text-align: left;
  border-bottom: 1px solid var(--border);
  font-size: 14px;
}

th {
  font-weight: 600;
  color: var(--text-secondary);
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  background: rgba(255, 255, 255, 0.02);
}

tr:hover td {
  background: var(--table-hover);
}

/* Status Badges */
.status-badge {
  display: inline-block;
  padding: 4px 10px;
  border-radius: 12px;
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
}

.status-pending { background: rgba(245, 158, 11, 0.15); color: #f59e0b; }
.status-processing { background: rgba(59, 130, 246, 0.15); color: #3b82f6; }
.status-shipped { background: rgba(16, 185, 129, 0.15); color: #10b981; }
.status-delivered { background: rgba(16, 185, 129, 0.15); color: #10b981; }
.status-cancelled { background: rgba(239, 68, 68, 0.15); color: #ef4444; }
.status-open { background: rgba(16, 185, 129, 0.15); color: #10b981; }
.status-closed { background: rgba(255, 255, 255, 0.1); color: var(--text-secondary); }

/* Buttons */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 10px 18px;
  border: none;
  border-radius: 8px;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
  font-family: var(--font-body);
}

.btn-primary { 
  background: var(--primary); 
  color: #white; 
  box-shadow: 0 4px 12px rgba(16, 185, 129, 0.2);
}
.btn-primary:hover { 
  background: var(--primary-dark); 
  transform: translateY(-1px);
}

.btn-secondary { 
  background: rgba(255, 255, 255, 0.06); 
  color: var(--text); 
  border: 1px solid var(--border);
}
.btn-secondary:hover { 
  background: rgba(255, 255, 255, 0.1); 
}

.btn-danger { 
  background: var(--danger); 
  color: white; 
}
.btn-danger:hover { 
  background: #dc2626; 
}

.btn-sm { 
  padding: 6px 12px; 
  font-size: 12px; 
  border-radius: 6px;
}

/* Forms & Inputs */
.form-group {
  margin-bottom: 20px;
}

.form-group label {
  display: block;
  font-size: 13px;
  font-weight: 500;
  color: var(--text-secondary);
  margin-bottom: 8px;
}

.form-group input,
.form-group select,
.form-group textarea {
  width: 100%;
  padding: 12px 14px;
  background: rgba(0, 0, 0, 0.2);
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 14px;
  color: var(--text);
  font-family: var(--font-body);
  transition: border-color 0.2s;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  outline: none;
  border-color: var(--primary);
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}

/* Pagination */
.pagination {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 20px 0;
  font-size: 13px;
  color: var(--text-secondary);
}

.pagination-buttons {
  display: flex;
  gap: 8px;
}

/* Toasts */
.toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  padding: 14px 24px;
  border-radius: 8px;
  color: white;
  font-size: 14px;
  font-weight: 600;
  z-index: 1000;
  box-shadow: 0 10px 30px rgba(0,0,0,0.5);
  animation: slideIn 0.3s ease;
}

.toast-success { background: var(--success); }
.toast-error { background: var(--danger); }
.toast-info { background: #3b82f6; }

@keyframes slideIn {
  from { transform: translateX(100%); opacity: 0; }
  to { transform: translateX(0); opacity: 1; }
}

.loading {
  text-align: center;
  padding: 80px 20px;
  color: var(--text-secondary);
  font-size: 14px;
}

.empty-state {
  text-align: center;
  padding: 80px 20px;
  color: var(--text-secondary);
}

.empty-state .icon { 
  font-size: 54px; 
  margin-bottom: 20px; 
  display: block;
}

/* Workflows & Lists */
.workflow-card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 20px;
  margin-bottom: 14px;
  box-shadow: 0 4px 12px rgba(0,0,0,0.1);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.workflow-info h4 { font-family: var(--font-title); font-size: 16px; margin-bottom: 4px; }
.workflow-info p { font-size: 13px; color: var(--text-secondary); }

/* Switch Toggle Styling */
.toggle {
  position: relative;
  width: 48px;
  height: 26px;
  cursor: pointer;
}

.toggle input { display: none; }

.toggle-slider {
  position: absolute;
  top: 0; left: 0; right: 0; bottom: 0;
  background: #374151;
  border-radius: 14px;
  transition: 0.3s;
}

.toggle-slider:before {
  content: '';
  position: absolute;
  height: 20px; width: 20px;
  left: 3px; bottom: 3px;
  background: white;
  border-radius: 50%;
  transition: 0.3s;
}

.toggle input:checked + .toggle-slider {
  background: var(--primary);
}

.toggle input:checked + .toggle-slider:before {
  transform: translateX(22px);
}

/* Search and Filters */
.search-bar {
  display: flex;
  gap: 12px;
  margin-bottom: 24px;
}

.search-bar input {
  flex: 1;
  padding: 12px 18px;
  background: rgba(0, 0, 0, 0.2);
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 14px;
  color: var(--text);
}

.search-bar input:focus {
  outline: none;
  border-color: var(--primary);
}

.filter-bar {
  display: flex;
  gap: 12px;
  margin-bottom: 24px;
  flex-wrap: wrap;
}

.filter-bar select {
  padding: 10px 16px;
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 13px;
  background: var(--card);
  color: var(--text);
  outline: none;
}

/* Canned Message Picker */
.canned-picker-item:hover {
  background: var(--muted-bg) !important;
}

/* Template Variable Selector */
.sysvar-item:hover {
  background: var(--muted-bg) !important;
}
.sysvar-item code {
  font-family: 'Monaco', 'Menlo', monospace;
}

/* Modern Modals */
.modal-overlay {
  position: fixed;
  top: 0; left: 0; right: 0; bottom: 0;
  background: rgba(0,0,0,0.7);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 200;
  backdrop-filter: blur(4px);
}

.modal {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 18px;
  padding: 28px;
  width: 90%;
  max-width: 600px;
  max-height: 85vh;
  overflow-y: auto;
  box-shadow: 0 10px 40px rgba(0,0,0,0.6);
}

.modal h3 { 
  font-family: var(--font-title);
  margin-bottom: 20px; 
  font-size: 20px; 
}

.modal-actions {
  display: flex;
  gap: 12px;
  justify-content: flex-end;
  margin-top: 24px;
}

/* Chat & Inbox Sections */
.message-thread {
  max-height: 400px;
  overflow-y: auto;
  padding: 20px;
  background: var(--chat-bg);
  border: 1px solid var(--border);
  border-radius: 12px;
  margin-bottom: 16px;
}

.message {
  margin-bottom: 12px;
  max-width: 75%;
}

.message.inbound { margin-right: auto; }
.message.outbound { margin-left: auto; }

.message .bubble {
  padding: 10px 16px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.5;
}

.message.inbound .bubble {
  background: var(--message-inbound-bg);
  border: 1px solid var(--border);
  color: var(--text);
}

.message.outbound .bubble {
  background: var(--message-outbound-bg);
  border: 1px solid rgba(16, 185, 129, 0.3);
  color: var(--text);
}

.message .time {
  font-size: 11px;
  color: var(--text-secondary);
  margin-top: 6px;
}

/* Auth Page Redesign: Modern Eye-Friendly Comfort */
#auth-page {
  position: fixed;
  top: 0; left: 0; right: 0; bottom: 0;
  background: var(--bg);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 999;
  background-image: radial-gradient(circle at 10% 20%, rgba(16, 185, 129, 0.05) 0%, transparent 40%),
                    radial-gradient(circle at 90% 80%, rgba(59, 130, 246, 0.05) 0%, transparent 40%);
}

.auth-container {
  width: 100%;
  max-width: 420px;
  padding: 24px;
}

.auth-box {
  background: rgba(17, 22, 32, 0.85);
  border: 1px solid var(--border);
  border-radius: 20px;
  padding: 44px 36px;
  backdrop-filter: blur(16px);
  box-shadow: 0 10px 40px rgba(0, 0, 0, 0.5);
}

.auth-box h1 {
  text-align: center;
  font-family: var(--font-title);
  background: linear-gradient(135deg, #10b981 0%, #3b82f6 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  font-size: 32px;
  font-weight: 800;
  margin-bottom: 6px;
}

.auth-subtitle {
  text-align: center;
  color: var(--text-secondary);
  font-size: 14px;
  font-weight: 500;
  margin-bottom: 36px;
}

.auth-tabs {
  display: flex;
  margin-bottom: 28px;
  border-bottom: 1px solid var(--border);
}

.auth-tab {
  flex: 1;
  padding: 12px;
  border: none;
  background: none;
  font-size: 14px;
  font-weight: 600;
  color: var(--text-secondary);
  cursor: pointer;
  transition: all 0.2s;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.auth-tab:hover {
  color: var(--text);
}

.auth-tab.active {
  color: var(--primary);
  border-bottom: 2px solid var(--primary);
  margin-bottom: -1px;
}

.auth-tab-content {
  display: none;
}

.auth-tab-content.active {
  display: block;
}

.btn-block {
  width: 100%;
  justify-content: center;
  padding: 14px;
  margin-top: 12px;
}

.auth-error {
  color: var(--danger);
  font-size: 13px;
  margin-top: 14px;
  text-align: center;
  font-weight: 500;
}

#auth-page input {
  width: 100%;
  padding: 12px 14px;
  background: rgba(0, 0, 0, 0.2);
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 14px;
  color: var(--text);
  transition: border-color 0.2s;
}

#auth-page input:focus {
  outline: none;
  border-color: var(--primary);
}

/* Chat 3 Column Desk Layout */
.chat-3col {
  display: grid;
  grid-template-columns: 300px 1fr 320px;
  height: 100%;
  min-height: 0;
  gap: 0;
  background: var(--card);
  border-radius: 20px;
  overflow: hidden;
  border: 1px solid var(--border);
  box-shadow: 0 16px 48px rgba(0,0,0,0.35);
}

.chat-list-panel {
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  background: var(--chat-list-bg);
  height: 100%;
  min-height: 0;
}

.chat-list-header {
  padding: 18px 16px;
  border-bottom: 1px solid var(--border);
  background: var(--chat-list-bg);
}

.chat-list-header input {
  width: 100%;
  padding: 10px 14px;
  background: rgba(0, 0, 0, 0.2);
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 14px;
  color: var(--text);
  outline: none;
}

.chat-list-header input:focus { 
  border-color: var(--primary); 
}

.chat-list-items {
  flex: 1;
  overflow-y: auto;
}

.chat-list-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 16px;
  cursor: pointer;
  border-bottom: 1px solid var(--border);
  transition: background 0.15s;
}

.chat-list-item:hover { 
  background: rgba(255, 255, 255, 0.02); 
}

.chat-list-item.active { 
  background: rgba(124, 108, 255, 0.1); 
  border-left: 3px solid var(--primary);
}

.chat-list-tag {
  display: inline-block;
  font-size: 9px;
  font-weight: 600;
  padding: 1px 6px;
  border-radius: 8px;
  background: rgba(34, 211, 238, 0.15);
  color: #22d3ee;
  margin-left: 4px;
  vertical-align: middle;
  text-transform: lowercase;
}

.chat-list-avatar {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: linear-gradient(135deg, #10b981 0%, #059669 100%);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 600;
  font-size: 16px;
  flex-shrink: 0;
}

.chat-list-info { flex: 1; min-width: 0; }
.chat-list-name { font-weight: 600; font-size: 14px; color: var(--text); margin-bottom: 3px; }
.chat-list-preview { font-size: 12px; color: var(--text-secondary); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-list-meta { text-align: right; flex-shrink: 0; }
.chat-list-time { font-size: 11px; color: var(--text-secondary); }
.chat-list-badge { background: var(--primary); color: #fff; border-radius: 10px; padding: 1px 6px; font-size: 11px; margin-top: 4px; display: inline-block; font-weight: 600; }

.chat-messages-panel {
  display: flex;
  flex-direction: column;
  background: var(--chat-bg);
  position: relative;
  height: 100%;
  min-height: 0;
}

.chat-messages-header {
  padding: 14px 20px;
  border-bottom: 1px solid var(--border);
  background: var(--topbar-bg);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.chat-messages-header h3 { font-family: var(--font-title); font-size: 16px; font-weight: 600; }
.chat-messages-header .status-badge { font-size: 11px; }

.chat-messages-area {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 6px;
  background:
    radial-gradient(ellipse 60% 40% at 50% 0%, rgba(124, 108, 255, 0.06), transparent),
    radial-gradient(#1e293b 1px, transparent 1px);
  background-size: 100% 100%, 20px 20px;
}

.chat-window-banner {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 16px;
  font-size: 12px;
  border-top: 1px solid var(--border);
  flex-shrink: 0;
}
.chat-window-banner .banner-icon { font-size: 16px; }
.chat-window-banner.banner-csw { background: rgba(52, 211, 153, 0.12); color: #34d399; border-color: rgba(52, 211, 153, 0.25); }
.chat-window-banner.banner-fsw { background: rgba(59, 130, 246, 0.12); color: #60a5fa; border-color: rgba(59, 130, 246, 0.25); }
.chat-window-banner.banner-expired { background: rgba(244, 63, 94, 0.12); color: #fb7185; border-color: rgba(244, 63, 94, 0.25); }
.chat-window-banner a { color: inherit; text-decoration: underline; }

.chat-input-row {
  display: flex;
  gap: 8px;
  align-items: center;
  width: 100%;
  flex-wrap: wrap;
}

.chat-input-area.composer-locked {
  opacity: 0.85;
  background: rgba(0,0,0,0.15);
}

.chat-input-area.composer-locked .send-btn {
  background: var(--text-secondary);
  box-shadow: none;
}

.chat-media-img { max-width: 220px; max-height: 220px; border-radius: 10px; display: block; cursor: pointer; }
.chat-media-video { max-width: 220px; max-height: 220px; border-radius: 10px; }

.customer-tag {
  display: inline-block;
  padding: 4px 10px;
  border-radius: 20px;
  font-size: 11px;
  font-weight: 600;
  margin: 3px 4px 3px 0;
}
.customer-tag.tag-brand { background: rgba(124, 108, 255, 0.2); color: #a5b4fc; border: 1px solid rgba(124, 108, 255, 0.35); }
.customer-tag.tag-model { background: rgba(34, 211, 238, 0.15); color: #22d3ee; border: 1px solid rgba(34, 211, 238, 0.3); }
.customer-tag.tag-other { background: var(--muted-bg); color: var(--text-secondary); border: 1px solid var(--border); }

.chat-tags-wrap { display: flex; flex-wrap: wrap; gap: 4px; }
.detail-customer-card { line-height: 1.7; }
.detail-muted { font-size: 12px; color: var(--text-secondary); margin-top: 2px; }

.chat-messages-area .empty-state { 
  align-self: center; 
  margin: auto; 
  background: rgba(31, 41, 55, 0.9); 
  border: 1px solid var(--border);
  padding: 24px 32px; 
  border-radius: 12px; 
  text-align: center; 
}

.chat-message-row { display: flex; margin-bottom: 4px; }
.chat-message-row.inbound { justify-content: flex-start; }
.chat-message-row.outbound { justify-content: flex-end; }

.chat-bubble {
  max-width: 70%;
  padding: 10px 16px;
  border-radius: 10px;
  font-size: 14px;
  line-height: 1.5;
  position: relative;
  word-wrap: break-word;
}

.chat-message-row.inbound .chat-bubble {
  background: var(--message-inbound-bg);
  border: 1px solid var(--border);
  color: var(--text);
  border-top-left-radius: 2px;
}

.chat-message-row.outbound .chat-bubble {
  background: linear-gradient(135deg, rgba(124, 108, 255, 0.25), rgba(16, 185, 129, 0.2));
  border: 1px solid rgba(124, 108, 255, 0.35);
  color: var(--text);
  border-top-right-radius: 2px;
}

.chat-bubble .chat-time {
  font-size: 10px;
  color: var(--text-secondary);
  text-align: right;
  margin-top: 6px;
}

.chat-bubble .chat-status { font-size: 10px; color: var(--text-secondary); margin-left: 4px; }

.chat-input-area {
  padding: 12px 16px;
  background: var(--topbar-bg);
  border-top: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.chat-input-tools {
  display: flex;
  gap: 4px;
  align-items: center;
}

.chat-attach-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  border: none;
  background: transparent;
  color: var(--text-secondary);
  font-size: 18px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s;
}

.chat-attach-btn:hover {
  background: var(--border);
  color: var(--text);
}

.chat-input-area input {
  flex: 1;
  min-width: 120px;
  padding: 10px 16px;
  border: 1px solid var(--border);
  border-radius: 24px;
  font-size: 14px;
  outline: none;
  background: var(--input-bg);
  color: var(--text);
}

.chat-input-area input:focus {
  border-color: var(--primary);
}

.chat-input-area .send-btn {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  border: none;
  background: var(--primary);
  color: #fff;
  font-size: 18px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s;
  box-shadow: 0 4px 12px rgba(16, 185, 129, 0.3);
  flex-shrink: 0;
}

.chat-input-area .send-btn:hover { 
  background: var(--primary-dark); 
  transform: scale(1.05);
}

.quick-reply-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  padding: 6px 8px;
  border-top: 1px solid var(--border);
  background: var(--input-bg);
  max-height: 80px;
  overflow-y: auto;
}

.quick-reply-chip {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 3px 10px;
  border-radius: 12px;
  font-size: 11px;
  background: var(--primary-bg);
  color: var(--primary);
  border: 1px solid var(--primary);
  cursor: pointer;
  white-space: nowrap;
  transition: all 0.15s;
}

.quick-reply-chip:hover {
  background: var(--primary);
  color: #fff;
}

.quick-reply-chip .remove {
  cursor: pointer;
  opacity: 0.6;
  font-size: 13px;
  margin-left: 2px;
}

.quick-reply-chip .remove:hover { opacity: 1; }

.chat-detail-panel {
  border-left: 1px solid var(--border);
  overflow-y: auto;
  background: var(--card);
  height: 100%;
  min-height: 0;
}

.chat-detail-header {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
  font-size: 14px;
  font-weight: 600;
}

.chat-detail-section {
  padding: 20px 16px;
  border-bottom: 1px solid var(--border);
}

.chat-detail-section h4 {
  font-size: 11px;
  text-transform: uppercase;
  color: var(--text-secondary);
  margin-bottom: 10px;
  letter-spacing: 0.8px;
}

.chat-detail-value {
  font-size: 14px;
  color: var(--text);
  line-height: 1.6;
}

.chat-detail-products {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.chat-product-card {
  display: flex;
  gap: 12px;
  padding: 10px;
  background: var(--message-inbound-bg);
  border: 1px solid var(--border);
  border-radius: 10px;
  cursor: pointer;
  transition: all 0.15s;
}

.chat-product-card:hover { 
  background: var(--table-hover); 
  border-color: rgba(16, 185, 129, 0.2);
}

.chat-product-img {
  width: 52px;
  height: 52px;
  border-radius: 8px;
  background: #374151;
  object-fit: cover;
  flex-shrink: 0;
}

.chat-product-info { flex: 1; min-width: 0; }
.chat-product-name { font-size: 13px; font-weight: 600; color: var(--text); margin-bottom: 3px; }
.chat-product-price { font-size: 13px; color: var(--primary); font-weight: 600; }

/* Responsive adjustments */
.nav-toggle { display: none; }

.mobile-back-btn { display: none; }

@media (max-width: 768px) {
  .sidebar {
    width: 100%;
    height: auto;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: auto;
    z-index: 1000;
    flex-direction: row;
    align-items: center;
    padding: 0 12px;
    border-right: none;
    border-bottom: 1px solid var(--border);
  }
  .sidebar-header { padding: 8px 0; margin: 0; }
  .sidebar-header h1 { font-size: 16px; }
  .sidebar nav { display: none; }
  .sidebar.open nav {
    display: flex;
    flex-direction: column;
    position: fixed;
    top: 56px;
    left: 0;
    right: 0;
    bottom: 0;
    background: var(--secondary);
    padding: 12px 16px;
    overflow-y: auto;
    z-index: 999;
  }
  .sidebar .nav-toggle {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border: none;
    background: transparent;
    color: var(--text);
    font-size: 24px;
    cursor: pointer;
    margin-left: auto;
    border-radius: 8px;
  }
  .sidebar .nav-toggle:hover { background: var(--table-hover); }
  .sidebar-overlay {
    display: none;
    position: fixed;
    top: 0; left: 0; right: 0; bottom: 0;
    background: rgba(0,0,0,0.4);
    z-index: 998;
  }
  .sidebar.open .sidebar-overlay { display: block; }
  .main-content { margin-left: 0; margin-top: 56px; }
  .main-content { padding: 12px; }
  .page-content { padding: 0; }
  .form-row { grid-template-columns: 1fr; }
  .stats-grid { grid-template-columns: repeat(2, 1fr); gap: 8px; }
  .stat-card { padding: 12px; }
  .stat-card .value { font-size: 20px; }
  .chat-3col { grid-template-columns: 1fr !important; height: 100%; }
  .chat-list-panel.active { display: flex; }
  .chat-detail-panel.active { display: flex; }
  .chat-messages-panel.active { display: flex; }
  .chat-list-panel:not(.active) { display: none; }
  .chat-detail-panel:not(.active) { display: none; }
  .chat-messages-panel:not(.active) { display: none; }
  .mobile-back-btn { display: inline-flex; }
  .data-table { font-size: 12px; }
  .data-table th, .data-table td { padding: 6px 8px; white-space: nowrap; }
  .data-table-wrapper { overflow-x: auto; -webkit-overflow-scrolling: touch; }
  table:not(.data-table) { font-size: 12px; }
  table:not(.data-table) th, table:not(.data-table) td { padding: 6px 8px; }
  .card { padding: 12px; }
  .btn { padding: 8px 14px; font-size: 13px; }
  .modal-content { width: 95%; margin: 40px auto; max-height: 80vh; }
  .empty-state { padding: 24px 16px; }
  .stats-grid .stat-card:last-child:nth-child(odd) { grid-column: 1 / -1; }
}

@media (max-width: 480px) {
  .stats-grid { grid-template-columns: 1fr; }
  .chat-3col { height: 100%; }
  .sidebar-header h1 { font-size: 14px; }
  .chat-header h3 { font-size: 14px; }
}

/* WhatsApp Live Template Editor Layout */
.tpl-editor-container {
  display: grid;
  grid-template-columns: 1fr 380px;
  gap: 24px;
  height: calc(100vh - 120px);
  min-height: 0;
  overflow: hidden;
  margin-top: 16px;
}

.tpl-editor-form {
  overflow-y: auto;
  padding-right: 12px;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.tpl-editor-preview {
  position: sticky;
  top: 0;
  display: flex;
  flex-direction: column;
  gap: 16px;
  height: fit-content;
}

.tpl-editor-preview h4 {
  font-family: var(--font-title);
  font-size: 16px;
  margin-bottom: 8px;
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.preview-play-btn {
  background: white;
  border: 1px solid var(--border);
  border-radius: 4px;
  width: 28px;
  height: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  box-shadow: 0 1px 3px rgba(0,0,0,0.1);
  color: #111b21;
}

body:not(.light-theme) .preview-play-btn {
  background: #2a3942;
  color: #e9edef;
  border-color: rgba(255,255,255,0.08);
}

/* WhatsApp Mobile Simulation */
.wa-simulation-container {
  border-radius: 12px;
  background: #efeae2; /* WhatsApp light theme doodle background */
  background-image: radial-gradient(rgba(0, 0, 0, 0.06) 1px, transparent 0),
                    radial-gradient(rgba(0, 0, 0, 0.06) 1px, transparent 0);
  background-size: 20px 20px;
  background-position: 0 0, 10px 10px;
  padding: 24px 16px;
  min-height: 380px;
  display: flex;
  flex-direction: column;
  justify-content: flex-start;
  border: 1px solid var(--border);
  position: relative;
  overflow: hidden;
}

body:not(.light-theme) .wa-simulation-container {
  background: #0b141a; /* WhatsApp dark theme background */
  background-image: radial-gradient(rgba(255, 255, 255, 0.04) 1px, transparent 0),
                    radial-gradient(rgba(255, 255, 255, 0.04) 1px, transparent 0);
  background-size: 20px 20px;
  background-position: 0 0, 10px 10px;
}

.wa-msg-bubble {
  background: #ffffff;
  color: #111b21;
  border-radius: 8px;
  padding: 10px 12px;
  max-width: 90%;
  margin-left: 0;
  box-shadow: 0 1px 0.5px rgba(0, 0, 0, 0.13);
  position: relative;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  font-size: 13.5px;
  line-height: 1.45;
  border-top-left-radius: 0;
}

body:not(.light-theme) .wa-msg-bubble {
  background: #1f2c34;
  color: #e9edef;
}

.wa-msg-bubble::before {
  content: "";
  position: absolute;
  top: 0;
  left: -8px;
  width: 0;
  height: 0;
  border-top: 0px solid transparent;
  border-bottom: 10px solid transparent;
  border-right: 8px solid #ffffff;
}

body:not(.light-theme) .wa-msg-bubble::before {
  border-right-color: #1f2c34;
}

.wa-msg-header {
  font-weight: 700;
  font-size: 13px;
  margin-bottom: 6px;
  color: #111b21;
}

body:not(.light-theme) .wa-msg-header {
  color: #e9edef;
}

.wa-msg-body {
  white-space: pre-wrap;
  word-break: break-word;
}

.wa-msg-footer {
  font-size: 11px;
  color: #667781;
  margin-top: 6px;
  padding-top: 4px;
}

body:not(.light-theme) .wa-msg-footer {
  color: #8696a0;
}

.wa-msg-meta {
  display: flex;
  justify-content: flex-end;
  font-size: 10px;
  color: #667781;
  margin-top: 2px;
  text-align: right;
}

body:not(.light-theme) .wa-msg-meta {
  color: #8696a0;
}

/* Variables highlighters in simulation */
.wa-preview-var {
  background: #ffebee;
  border: 1px solid #ffcdd2;
  color: #c62828;
  padding: 0 4px;
  border-radius: 4px;
  font-weight: 600;
  font-family: monospace;
  font-size: 11.5px;
  display: inline-block;
  line-height: 1.2;
}

body:not(.light-theme) .wa-preview-var {
  background: rgba(239, 68, 68, 0.2);
  border: 1px solid rgba(239, 68, 68, 0.4);
  color: #fca5a5;
}

/* Simulated Buttons List */
.wa-msg-buttons-container {
  display: flex;
  flex-direction: column;
  margin-top: 6px;
  background: #ffffff;
  border-radius: 8px;
  overflow: hidden;
  box-shadow: 0 1px 0.5px rgba(0, 0, 0, 0.13);
  max-width: 90%;
}

body:not(.light-theme) .wa-msg-buttons-container {
  background: #1f2c34;
}

.wa-msg-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 10px;
  font-weight: 500;
  font-size: 13px;
  color: #008069; /* WhatsApp Green */
  border-top: 1px solid #f0f2f5;
  cursor: pointer;
  background: transparent;
  transition: background 0.15s;
  text-decoration: none;
}

body:not(.light-theme) .wa-msg-btn {
  color: #53bdeb; /* Blue link-actions in WhatsApp dark mode */
  border-top-color: #2a3942;
}

.wa-msg-btn:hover {
  background: rgba(0, 0, 0, 0.02);
}

body:not(.light-theme) .wa-msg-btn:hover {
  background: rgba(255, 255, 255, 0.02);
}

.wa-msg-btn svg {
  fill: currentColor;
  width: 14px;
  height: 14px;
}

/* Form section styling */
.tpl-section-card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 20px;
  box-shadow: 0 4px 15px rgba(0,0,0,0.1);
}

.tpl-section-title {
  font-family: var(--font-title);
  font-size: 15px;
  font-weight: 600;
  margin-bottom: 12px;
  color: var(--text);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.tpl-section-subtitle {
  color: var(--text-secondary);
  font-size: 12px;
  margin-top: -8px;
  margin-bottom: 14px;
  line-height: 1.4;
}

/* Input hint / counter row */
.input-meta-row {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  gap: 8px;
  margin-top: 5px;
  font-size: 11px;
  color: var(--text-secondary);
}

.tpl-char-counter {
  font-size: 11px;
  color: var(--text-secondary);
}

/* Text formatting toolbar */
.tpl-toolbar {
  display: flex;
  gap: 4px;
  align-items: center;
  margin-top: 8px;
  background: rgba(0, 0, 0, 0.2);
  padding: 4px 8px;
  border-radius: 6px;
  border: 1px solid var(--border);
}

.tpl-toolbar-btn {
  background: transparent;
  border: none;
  color: var(--text-secondary);
  cursor: pointer;
  padding: 4px 8px;
  border-radius: 4px;
  font-size: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.15s;
}

.tpl-toolbar-btn:hover {
  background: rgba(255, 255, 255, 0.08);
  color: var(--text);
}

.tpl-add-var-btn {
  margin-left: auto;
  font-size: 12px;
  font-weight: 600;
  color: var(--primary);
  background: transparent;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  gap: 4px;
}

.tpl-add-var-btn:hover {
  color: var(--primary-dark);
}

/* Button editor rows */
.btn-editor-card {
  background: rgba(0, 0, 0, 0.15);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 16px;
  margin-bottom: 12px;
  position: relative;
}

.btn-editor-card .remove-btn {
  position: absolute;
  top: 10px;
  right: 10px;
  background: transparent;
  border: none;
  color: var(--danger);
  cursor: pointer;
  font-size: 14px;
  padding: 4px;
}

.tpl-footer-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-top: 1px solid var(--border);
  padding-top: 20px;
  margin-top: 10px;
}

.validity-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.name-input-wrapper {
  position: relative;
}

.name-validation-icon {
  position: absolute;
  right: 12px;
  top: 50%;
  transform: translateY(-50%);
  font-size: 14px;
}

@media (max-width: 850px) {
  .tpl-editor-container {
    grid-template-columns: 1fr;
    height: auto;
    overflow-y: visible;
  }
  .tpl-editor-preview {
    position: static;
  }
}